Last Updated: October 17, 2026
At Containers Unlimited LLC, we aim to make shipping and delivery straightforward by providing clear pricing, estimated timeframes, and practical site-preparation guidance. This policy explains how orders are processed, how delivery is coordinated, and what customers should prepare before their shipping container arrives.
1. Delivery Overview
Containers Unlimited LLC offers delivery across all 50 U.S. states, including Alaska and Hawaii, subject to product availability, transport arrangements, and destination accessibility.
Our standard shipping and delivery terms are as follows:
Shipping fee: $450 per order, where applicable.
Order processing: 1–4 business days after order confirmation and receipt of cleared payment.
Estimated transit and delivery: 4–8 days after dispatch.
Delivery coverage: All 50 U.S. states, subject to delivery requirements and site accessibility.
The $450 shipping charge applies once per order, rather than separately to each container in the same order, where applicable.
Delivery timeframes are estimates and are not guaranteed arrival dates.
2. Information Required Before Ordering
To help us assess your delivery requirements, please provide accurate information, including:
The products and quantities required.
Your complete delivery address and ZIP code.
A reliable contact telephone number.
Any known access restrictions or site-specific delivery requirements.
At checkout, review your selected products, delivery details, and displayed order total carefully. After submitting an order, use the Order Received page to access the applicable bank-transfer instructions and order reference.
A quotation request does not constitute a confirmed order or reserve a delivery appointment.
For orders paid by bank transfer, we verify receipt of cleared funds before processing. If product availability, applicable sales tax, or separately agreed services require clarification or an adjustment, we will contact you before dispatch.
3. Order Processing and Delivery Timeframes
Our standard estimated delivery schedule consists of two separate stages:
Order processing: 1–4 business days
Processing begins after order confirmation and receipt of cleared payment, subject to any necessary order verification and product availability.
Transit and delivery: 4–8 days after dispatch
After the order has been dispatched, estimated transit and delivery take an additional 4–8 days.
The transit estimate does not include the processing period. Adding a product to your Cart or submitting a quotation request does not start either timeframe.
We coordinate delivery arrangements using the contact details supplied with your order. Please notify us before ordering if you have restricted receiving hours, site-access limitations, or an important project deadline.
Keep your order reference and any written delivery confirmation. If your delivery address, product requirements, or site arrangements change, contact us as soon as possible.
4. Delivery Equipment and Site Access
The container’s dimensions, the delivery vehicle, and the conditions at your property determine the appropriate transport and unloading arrangements.
Before delivery, confirm any requirements relating to the delivery vehicle, unloading method, available working space, and customer-provided equipment.
Please inform us of any conditions that may affect access, including:
Narrow gates, restricted driveways, or tight turns.
Steep slopes, soft ground, or uneven access roads.
Bridge weight limits, road restrictions, or limited vehicle clearance.
Overhead cables, tree branches, buildings, or other obstructions.
Underground utilities or restrictions around the intended placement area.
Consider the entire route from the public road to the final placement location, not just the entrance to your property.
Do not assume that a crane, forklift, installation crew, utility connection, or specialist unloading service is included unless it is expressly stated in your product listing, quotation, or written agreement.
5. Preparing the Delivery Location
Before delivery, prepare a suitable placement area with sufficient space for safe unloading and future access to the container doors.
Where appropriate, the area should be firm, level, and well-drained. Ground preparation and support requirements depend on the container, site conditions, and intended use. Obtain professional advice where necessary.
Before the scheduled arrival:
Clear vehicles, loose materials, and other obstructions from the access route.
Identify the intended placement location and preferred door orientation.
Provide site photographs or additional access information when requested.
Ensure sufficient space is available for the agreed unloading method.
Keep children, pets, and bystanders away from the unloading area.
Follow the delivery team’s safety instructions throughout the unloading process.
6. Permits and Intended Use
Customers are responsible for checking applicable local requirements relating to property access, container placement, zoning, setbacks, permits, and intended use.
A standard shipping container is not automatically approved for residential occupancy, use as an occupied workspace, swimming pool conversion, or another regulated application.
Building work, foundations, electrical connections, plumbing, and specialist installations should be assessed and arranged separately with appropriately qualified professionals unless expressly included in a written agreement.
Please confirm any required approvals before scheduling delivery.
7. Shipping Charges and Additional Services
Our published standard shipping charge is $450 per order, where applicable, for delivery across the United States.
Product prices, applicable taxes, and separately requested fabrication, installation, or other project services will be identified in the applicable checkout total, quotation, or invoice.
If unloading, positioning, or another service is important to your purchase, confirm the agreed scope and any associated costs in writing before payment.
This policy does not establish automatic additional fees for site access, waiting time, crane services, or redelivery. Any separately requested service and its cost must be communicated and agreed upon before it is arranged.
Order cancellations and eligible returns are handled in accordance with our Refund & Return Policy.
8. Delivery-Day Requirements
Please arrange for you or an authorised site contact to be available during the delivery appointment.
Your site contact should be able to:
Answer reasonable questions about access and placement.
Identify the agreed delivery location and door orientation.
Provide a working contact telephone number.
Help confirm that the placement area is ready for delivery.
Do not direct a delivery vehicle or unloading operation into an area that appears unsafe. If an access or safety concern arises, contact our team to discuss the appropriate next steps.
9. Delivery Delays and Scheduling Changes
Delivery dates are estimates and may be affected by weather, road restrictions, transport availability, equipment issues, or unsafe site conditions.
If you become aware of an access problem or other circumstance that may affect delivery, notify us as early as possible. If delivery cannot safely proceed, we will work with you to discuss the next steps and revised arrangements.
For delivery updates, provide your name, order reference, and delivery ZIP code.
We recommend avoiding irreversible site-work or contractor commitments based solely on an estimated arrival date.
10. Inspecting Your Order on Arrival
When your container arrives, compare it with your order confirmation and review its visible condition when it is safe to do so.
If you notice apparent damage, missing features, or a material discrepancy:
Inform the delivery driver where appropriate.
Take photographs of the affected areas when safe.
Retain the delivery paperwork and order confirmation.
Contact Containers Unlimited LLC promptly to report the issue.
Do not climb onto the container, enter an area beneath a suspended load, or attempt repairs during unloading. You are not required to take unsafe steps to document a delivery concern.
Eligible product discrepancies and refund requests are reviewed under our Refund & Return Policy and applicable warranty terms.
11. Multiple Containers and Specialised Products
If your order includes multiple containers, inform us of any requirements for separate placement locations, a particular unloading sequence, or coordinated site access before delivery arrangements are finalised.
Refrigerated containers, container offices, converted units, and swimming pool products may require additional installation, electrical, plumbing, operating, or site-preparation arrangements.
Please confirm product-specific requirements before ordering. Delivery alone does not establish that a product is installed, connected, approved for occupancy, or ready for operation.
Any additional services must be expressly included in the applicable written agreement.
12. After-Delivery Support
Please retain your invoice, order confirmation, container identification details, delivery records, and relevant photographs.
If you have a concern after delivery, contact our team with your order reference and a description of the issue.
Before arranging repairs, removal, or return transport, review our Warranty Policy and Refund & Return Policy. Written return authorisation is required before arranging a return.
13. Contact Information
For questions about shipping charges, delivery scheduling, site access, or an existing order, please contact:
Containers Unlimited LLC
4950 Dundee Road
Winter Haven, FL 33884
United States
Phone: (863) 838-1757
Email: contact@containersunlimitedllc.com
Business Hours: Monday–Saturday, 8:00 AM–6:00 PM; Sunday closed.
For additional information, please refer to our Legal & Policies directory for the Payment, Delivery, Warranty, Refund & Return, Privacy, and Terms & Conditions policies.
We recommend saving your order confirmation and the policies applicable at the time of purchase.