Effective September 25, 2026
This policy explains how Containers Unlimited LLC handles information associated with this website, customer inquiries, purchases and delivery support. You can contact us with privacy questions without creating an account.
On this page
Information you provide
Contact and quote forms collect your name, email, phone number, message, product requirements and delivery details. Checkout also collects billing and shipping addresses, selected products, quantities and order notes. We retain order references, payment status and support correspondence to administer the transaction. Do not submit bank-login credentials or full financial statements in a form.
Website storage and technical data
WordPress stores form submissions and private request records; WooCommerce stores Cart sessions and order records. Essential cookies support session continuity, checkout and website security. The previous inquiry basket stored product IDs and quantities in browser local storage; it did not store payment credentials. Hosting systems may log IP addresses, browser information, request times and errors for operation and security.
Blocking cookies may interrupt the Cart or Checkout. You can manage cookies and local storage in your browser, but removing a session may remove access to unsaved selections. Administrative login cookies are separate from customer checkout information.
Live chat and external services
Our live chat uses tawk.to. When you open or use it, that provider can process chat messages and visitor/device information needed to run the service. Avoid sending banking secrets through chat. You may use the Contact form or telephone instead. Review tawk.to’s privacy policy for its processing practices.
Website hosting, email delivery, banks, and delivery partners may process information needed to provide their services. For example, a carrier needs a destination and site-contact number; a bank processes the payment you initiate. Independent service providers have their own applicable privacy terms.
Why information is used and shared
We use information to answer questions, prepare quotations, administer orders, confirm payment, arrange delivery, investigate claims, prevent abuse and maintain required business records. We share relevant details with service providers for those purposes and where disclosure is legally required. Access to private WordPress records is limited by user roles. We do not publish customer financial information or private order records.
Retention and safeguards
We retain records for the operational, accounting, legal and dispute-resolution needs associated with them. We use secure connections and access controls, but no online system is risk-free. Do not send unnecessary sensitive information. Deletion requests may be limited where a record must be kept to complete an order or meet a legal obligation.
Your choices and requests
Contact us to ask for access, correction or deletion of information associated with you, or to exercise privacy rights applicable where you live. We may need to verify that the request concerns your information. Tell us the relevant email or order reference without sending passwords. You can decline promotional communications while still receiving necessary order messages.
This business service is intended for adults. Contact us if you believe a child has submitted personal information. External links are not controlled by us. We will publish changes to this policy with an updated date; changes do not remove rights that applicable law protects.
Containers Unlimited LLC · 4950 Dundee Road, Winter Haven, FL 33884, United States. Call (863) 838-1757 or email contact@containersunlimitedllc.com. Monday–Saturday, 8:00 AM–6:00 PM; Sunday closed.