Help center
Frequently asked questions.
Straight answers about products, requests, payment confirmation, shipping, site preparation, and support.
How do I choose the right container?
Start with intended use, required floor area and height, loading access, condition preference, site access, placement surface, delivery ZIP code, and local requirements. The Buyer’s Guide explains each decision.
What is the difference between new and used containers?
New or one-trip units usually have less cosmetic wear. Used units can offer strong value but may show dents, scratches, repairs, and surface corrosion. Condition and exact features must be confirmed for the product.
Can I request more than one product?
Yes. Add several priced products to the Cart and adjust quantities before Checkout. Shipping is $450 once per order. Use Get Quote for a custom or unpriced project.
Does submitting a request charge me?
A contact or quote request does not charge you. Bank-transfer checkout records an order awaiting payment; it does not debit your account. Verify the final amount and official instructions before making the transfer.
What is the shipping rate?
Flat-rate shipping is $450 per order, including requests that contain multiple products.
When will delivery happen?
Processing takes 1–4 business days after order confirmation and cleared payment. Estimated delivery/transit is 4–8 days after dispatch. We coordinate the delivery date and review site access before dispatch. Weather, route restrictions, or an inaccessible site may affect the schedule; contact us if your project has a fixed deadline.
Where do you deliver?
We deliver nationwide across all 50 U.S. states, including Alaska and Hawaii. Flat-rate shipping is $450 per order. Provide the complete delivery address, ZIP code, and site access details so we can plan the delivery.
Do you offer financing?
No financing is offered. Direct bank transfer is available for orders. Read the Payment Policy before paying.
What warranty is available?
We offer a five-year limited warranty from delivery. Read the Warranty Policy for coverage, exclusions, claims and remedies.
What delivery information should I provide?
Provide the full address and ZIP code, site-contact details, access width, turns and slopes, surface condition, overhead obstacles, desired door orientation, and site photos when requested.
Can I request a product without a listed price?
Yes. Use Get Quote on the product. An unpriced listing cannot be bought as a zero-dollar item.
Do I need an account?
No. Guest checkout and the contact and quote forms are available without an account.
Can containers be customized?
Available modifications may include doors, windows, electrical packages, insulation, ventilation, partitions, roll-up access, and specialty fit-outs. Submit requirements for a reviewed quote.
How should the placement area be prepared?
Plan a firm, level, well-drained base with appropriate support. Local soil, climate, utilities, intended use, and codes can require professional site or foundation advice.
How do I get support after submitting?
Keep the confirmation reference and reply through the contact method used for the request. You can also submit the Contact form with the reference and question.